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GitHub Experiences Performance Issue in November Due to Database Error
A recent report from GitHub has revealed a performance issue the platform experienced in November 2024, caused by a database error. The incident resulted in delayed notifications for dotcom customers.
According to the report, GitHub encountered a single incident that affected its service performance on November 19. The disruption impacted the notifications service, leading to delays in sending notifications to dotcom customers. The issue began at 10:56 UTC and lasted for one hour and seven minutes.
During this period, notifications were delayed by approximately an hour due to a database host reverting to read-only mode after a maintenance process. GitHub’s engineering team promptly addressed the issue by restoring the database host to a writable state, allowing the notification service to resume normal operations. By 12:36 UTC, all pending notifications were successfully delivered.
In response to this incident, GitHub is focusing on enhancing its observability across database clusters. This initiative aims to improve detection times and bolster system resilience during startup phases, reducing the likelihood of similar occurrences in the future.
The recent incident highlights the importance of robust database management practices and effective maintenance protocols in preventing service disruptions. By improving system monitoring and resilience, GitHub aims to maintain high availability and reliability for its users.
For ongoing status updates and detailed post-incident analyses, GitHub encourages users to visit their status page. Further insights and technical updates can be found on the GitHub Engineering Blog.
Source: Blockchain.News
