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Senators Rip into Automakers for Selling Customer Data and Blocking Right to Repair
A bipartisan group of senators has issued a scathing rebuke to the auto industry, accusing major manufacturers of prioritizing profit over consumer privacy and access to information. The letter, signed by Senators Elizabeth Warren (D-MA), Jeff Merkley (D-OR), and Josh Hawley (R-MO), demands that automakers drop their opposition to right-to-repair legislation and instead prioritize transparency in their data collection practices.
The senators argue that the industry’s stance on right-to-repair is “hypocritical, profit-driven,” as they simultaneously share vast amounts of sensitive consumer data with insurance companies and other third parties for financial gain. This comes despite claims of prioritizing cybersecurity concerns, which the FTC has found to be speculative rather than fact-based.
The letter highlights a stark contrast between the industry’s rhetoric on cybersecurity and their actual practices. While carmakers have been vocal about the importance of protecting consumer data, they have failed to comply with basic security standards in their own data collection and sharing processes.
As a result, consumers are left with limited options for vehicle maintenance and repair, forced to choose between dealing directly with dealerships or being locked into expensive contracts. The senators argue that this is not only harmful to competition but also perpetuates monopolistic practices that stifle innovation and entrepreneurship.
The letter concludes by urging the CEOs of major automakers to abandon their opposition to right-to-repair laws and answer a list of questions regarding their data-gathering practices. Warren emphasized in a statement, “We’re pushing these automakers to stop ripping Americans off. Americans deserve the right to repair their cars wherever they choose, and independent repair shops deserve a chance to compete with these giants.”
The move marks a significant escalation in the ongoing battle over right-to-repair legislation, which has garnered support from various advocacy groups and industry players alike. The Verge has reached out to the affected companies for comment but has yet to receive a response.
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Source: www.theverge.com
