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Warning Issued For Meta Quest 3, Quest 2 And Quest 3S Owners
Meta has issued a statement regarding a critical software issue affecting Quest 3, Quest 2, and Quest 3S VR headset owners. Unfortunately, some headsets have become unresponsive and unable to start up correctly due to the bug, rendering them unusable.
According to Meta’s official statement, “We’ve discovered a software update issue that caused some Quest 2/3/3S headsets to be unresponsive and unable to start up correctly. We are actively working on resolving the issue for all users, but in most cases, you are now able to use your device normally.”
However, this issue may have far-reaching consequences for affected owners. Posts on Meta’s community forums suggest that the likelihood of encountering this problem increases significantly if a headset has not been used in a while and then requires a software update when restarted. The bug arises during this update process, causing the headset to become unresponsive.
In light of this situation, it may be advisable for users to wait for further guidance from Meta before attempting to use a headset that has been dormant for an extended period. This is particularly concerning for older headsets, as they are less likely to fall under warranty and could leave owners facing costly repairs or replacement costs.
A disturbing trend has emerged on the forums, with some affected Quest users being offered little more than a small discount on a new model when their device becomes inoperable. One disgruntled owner reported receiving this treatment after their headset stopped working entirely.
As the situation unfolds, it remains to be seen how Meta will address this issue and provide adequate support for its affected customers.
Source: www.forbes.com
