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Unlocking Unwritten Rules: Teaching GenAI to Think Like an Expert
As we accelerate towards a future where artificial intelligence (AI) becomes an integral part of our lives and work, it is essential for organizations to find innovative ways to capture and preserve expertise. With the rapid retirement of Baby Boomers and the disruption caused by remote work, the need to develop and maintain institutional knowledge has become more pressing than ever.
One of the primary challenges we face in capturing this unwritten expertise lies in its nature: it is deeply embedded within experienced professionals who learn through years of hands-on experience. While traditional approaches have fallen short due to their limitations, GenAI (Generative AI) offers a revolutionary solution for learning from patterns, experiences and decisions.
In this context, I will explore how GenAI can help organizations retain and transfer critical knowledge, making it accessible in the workplace when needed.
Source: https://www.forbes.com/councils/forbestechcouncil/2025/03/27/unlocking-unwritten-rules-teaching-genai-to-think-like-an-expert/
