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Title: How Zoom Is Revolutionizing Work With Agentic AI: From Meetings To Milestones
Zoom, the company behind popular video conferencing software, is revolutionizing work by transforming meetings into milestones. This shift is made possible through its innovative approach to artificial intelligence (AI), which combines small language models with human collaboration.
The traditional understanding of AI has been centered around larger language models, but Zoom’s approach is focused on developing specialized small language models that achieve remarkable efficiency and performance. These smaller models are designed to be customized for specific tasks and can actually outperform larger competitors while using less resources.
The potential implications of this technology are enormous. By automating routine tasks, AI will free up humans to focus on more ambitious goals. This is not about replacing human collaboration but rather augmenting it with intelligent automation.
Zoom’s approach also emphasizes the importance of balancing between automation and human touch. The company is not aiming to replace executives or support staff but rather create a symbiotic relationship where AI learns to adapt to each individual’s work style and preferences.
The future of workplace collaboration will see AI assistants monitoring relevant information, conducting research autonomously, and returning with recommendations that empower humans to make better decisions. This vision paints a picture where the boundary between human and machine blurs, allowing for more productive conversations and increased ambition.
As Zoom positions itself at the intersection of AI capability and human aspiration, it’s clear that the future of work will be about setting our sights higher – on bigger milestones and more ambitious goals.
Source: https://www.forbes.com/sites/bernardmarr/2025/04/25/how-zoom-is-revolutionizing-work-with-agentic-ai-from-meetings-to-milestones/
