news 
Behold, the Social Security Administration’s AI Training Video
The Social Security Administration (SSA) has recently mandated a new training video for its employees, aiming to integrate the use of a generative AI chatbot into their daily work. The animated instructional video, which can be viewed here, fails to emphasize one crucial aspect of using the Assistant: refraining from sharing personal information and data.
The four-minute clip shows a cartooned employee struggling to comprehend the new technology, with an AI-powered assistant helping them navigate through a fictional scenario. While it does provide some basic guidance on how to use the chatbot, the video neglects to explicitly caution against divulging sensitive data, such as financial or health information, to unverified sources.
It is essential that SSA employees understand the risks associated with sharing private data and are aware of potential phishing attacks or scams. Unfortunately, this training video does not address these critical concerns, leaving employees vulnerable to exploitation.
The AI-powered chatbot itself has been designed to simplify tasks and enhance efficiency within the agency’s operations. However, its ability to interact with users also raises concerns regarding security and privacy. It is crucial that SSA takes immediate action to retrain its employees on the proper use of this technology and emphasize the importance of keeping personal information confidential.
Furthermore, it is essential for the agency to ensure that all data shared through this chatbot is thoroughly encrypted and protected from unauthorized access.
Source: https://www.wired.com/story/social-security-ai-training-video/
