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Coinbase CEO Breaks Silence on Exclusive Major New US Exchange Feature
In a rare move, Coinbase CEO Brian Armstrong has finally addressed the highly anticipated new feature being tested exclusively for its premium users. The much-anticipated development aims to provide dedicated human advisors and tailored strategic support for high-net-worth clients. According to sources close to the matter, the exclusive program is called Coinbase Concierge.
Armstrong, who broke his silence on the matter, confirmed that only a select few have access to this innovative service at present, but it has been well-received by early participants. As Armstrong put it, “the early feedback has been really positive.”
It’s worth noting that the introduction of this premium support program comes amidst significant pressure and scrutiny on Coinbase following its recent security breach. The event saw cybercriminals bribe and recruit support contractors from other countries to gain unauthorized access to user information. Despite this setback, Armstrong emphasized the importance of upholding trust with users and ensuring seamless support.
The CEO’s statement underscores the company’s commitment to revamping their support services amid heightened competition in the crypto market.
Source: u.today
