
How GSIs Help Healthcare Providers Improve Patient Care With GenAI
The global healthcare industry is facing unprecedented challenges. The rise of artificial intelligence (AI) has opened up new possibilities for improving patient care and reducing costs, but implementing these solutions can be daunting. That’s where Global Systems Integrators (GSIs) come in.
GSIs like Deloitte, Cognizant, and NTT Data have demonstrated their value by providing innovative healthcare solutions that streamline administrative workflows, freeing healthcare providers to focus on more critical aspects of patient care. Their expertise in AI applications and ability to integrate, scale, and secure these solutions make them invaluable allies in modernizing the healthcare industry.
A recent partnership between NTT Data and Duke Health is a prime example. By working with NTT Data, Duke Health has been able to create a more holistic, AI-driven model of care that allows patients to receive more of their treatment at home. This not only reduces strain on hospital resources but also offers patients greater convenience and comfort, leading to improved health outcomes and patient satisfaction.
GSIs are critical in this process because they can provide the necessary technical support and expertise to integrate new technologies into existing healthcare infrastructures. In the case of NTT Data’s collaboration with Duke Health, their AI-driven solution removes roadblocks that would otherwise hinder the deployment of complex systems, allowing healthcare providers to focus on what matters most: patient care.
The benefits of partnering with a GSI like NTT Data are twofold. First and foremost, they provide managed services, ongoing maintenance, and future upgrades to ensure that AI solutions remain secure, compliant, and optimized for performance as new challenges and opportunities arise in the healthcare sector.
Secondly, GSIs offer expert guidance on how to deploy these technologies effectively, reducing the risk of costly missteps and ensuring that providers can stay at the cutting edge of AI technology. This is particularly important in the case of GenAI-powered virtual agents that exhibit empathy comparable to or even exceeding that of human agents.
Moreover, these partnerships also promote a culture shift within healthcare organizations. By leveraging GSIs like Deloitte, Cognizant, and NTT Data, healthcare providers can adopt new technologies that enhance patient care while also driving operational efficiency and reducing costs.
In conclusion, as the healthcare industry continues to evolve at a rapid pace, partnering with a GSI is no longer a choice but a necessity.
Source: http://www.forbes.com